Industries

Public sector and utilities

Citizen service portals and internal management platforms, built for accessibility and transparency.

A public system has a captive audience: the citizen cannot choose another provider. That is why accessibility and clarity are not optional.

What we have built

Online application portals, document and approval workflow management systems, public reporting platforms and integrations with national registries.

Standards we commit to

Every interface we deliver in this sector meets WCAG 2.2 level AA and is tested with screen readers, not only with automated tools.

Typical challenges

Mandatory accessibility for all categories of users
Integration with national registries and systems, with limited documentation
Long-term archiving and transparency requirements
Usage peaks around statutory filing deadlines

Regulations and standards

GDPRNIS2WCAG 2.2 AAInteroperabilitate națională

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Projects in this industry

Public sector and utilities

A citizen services portal accessible to everyone

A portal through which 34 types of applications are filed online, tested with screen readers and used by more than 60,000 citizens in its first year.

60,000+ citizens served

71% applications filed online

WCAG 2.2 AA accessibility level

Got a system to build — or to rescue?

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